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7 Principles for Exceptional Performance: Case Study – Blue Skies in Ghana

There is an old proverb that says: from small acorns tall oaks grow. Businesses start with an idea and some grow into successful businesses. In 1997, a small group of UK businessmen, together with Ghanaian business partners, established the Blue Skies fruit processing factory in Ghana. The concept involved tropical fruit processing, cooling and airfreight to the UK and elsewhere in Europe. Passenger planes flew from Accra each night with capacity for additional cargo, so transport was available.

Business success is based on a clear vision, but this must be backed by proactive behavior and effective action. During the first year there was a need to identify and overcome obstacles that would have prevented the new company from reaching critical mass. As in many business situations, progress is much easier if stakeholders are identified, potential problems are avoided, and resources are focused effectively. With a brand new operation, systems need to be put in place. By 1998, the Blue Skies business had begun exporting products.

One point to keep in mind is that Blue Skies, like all businesses, required a team of people to overcome teething problems and help grow the business. Initially, there was a need to confirm the potential market, clarify the essential steps in the distribution process, and identify how to build the factory. In almost every organization, it is beneficial to look at the network of connections that contribute to successful results. This is becoming increasingly important in modern business.

The Blue Skies story provides a useful example of successful investment in a developing economy. The start-up highlights issues related to individual initiative, teamwork and personal resilience. There was also a need to appreciate the broader social and cultural context. Tea World Bank Sustainable Agriculture Group included Blue Skies in a guide to making value chains work in agribusiness in sub-Saharan Africa.

The guide noted that since 2000, the company has grown tremendously, expanding its value chain by adding additional operations to its processing facilities. She goes on to point out that Several factors contribute to the success of Blue Skies…such as high levels of trust, information sharing, innovation, value addition, collaborative positioning, and risk mitigation. Blue Skies emphasizes timely payment to farmers, provision of training and education on EurepGAP standards, farmer certification, interest-free loans for dedicated farmers, and a willingness to improve local road infrastructure to improve access to farms for company trucks.

Looking back to 1997, we can see the steps that enabled a small start-up company to grow into a multinational operation with production facilities in multiple countries. The vision provides the starting point, but other guiding principles also contribute to long-term success.