Ready to hire a pond builder for your garden pond? Here are some questions to ask your pond contractor to ensure you find the best fit for you. Asking for a warranty on your pond construction labor is always a good idea. Landscapers are notorious for their poor business practices. Landscapers typically don’t answer their phones once paid, thanks to caller ID. A standard warranty should be one year on all parts and labor.

Does the company offer weighing service? This question is important. Chances are, if the pond contractor doesn’t offer pond service, he won’t take care of your pond problems efficiently after it’s built. A quality company will offer a training manual or some type of training to ensure the owner is comfortable caring for the pond after it is installed.

How many days will it take to complete the construction of the pond? Usually a good pond company will only build ponds. Why? Because most landscapers only build three or four ponds a year and don’t master the pond learning curve. A good company builds twenty to thirty ponds a year and can completely install a small pond system in a day or two.

Be sure to ask about any additional services offered after the pond is installed. Ask about future cleaning services and if there are any parts or pumps in stock that can be easily replaced.
Finding out if you are talking to a sales rep or the owner is always a good idea. Often, hiring a business owner to build your pond will give you a better quality product and help you have better communication with the business in the future.

Do you have any display gardens? This question is important since most businesses do not have storefronts. Viewing a display or waterfall will allow you to see firsthand what your feature will look like and what type of artist you are about to hire. Don’t assume that the photos a pond builder shows you are all their work. Be sure to ask where, when, and for whom the features were created.

Don’t forget to check the pond builder’s website and look for any comments made online. Make sure you hire a company that is friendly and easy to work with, as you will need to continue this relationship for a long time.